Short answer: Ask for the warranty in writing and confirm what it covers, what it excludes, how equipment is handled, what maintenance is required, how service is requested, whether the terms transfer, and what project documentation is retained.
Warranty terms are specific to the contractor and scope. This checklist helps Charlotte homeowners ask better questions; it does not create or promise Catawba Crawlspace Co. warranty coverage.
Identify the covered work
Ask whether the terms apply to the ground liner, wall attachment, seams, pier wrapping, vent sealing, access-door work, drainage components, sump equipment, dehumidifier, insulation, repairs, or only selected parts of the installation. The quote and warranty should describe the same system.
Read the exclusions and maintenance rules
Find out what is excluded: new leaks, flooding, exterior drainage, structural movement, power loss, equipment filters, condensate lines, owner damage, or work performed by another contractor. Ask what maintenance or seasonal checks are required to keep the terms in effect.
Confirm the service path
Ask how to report a concern, what information or photos are needed, who responds, and whether equipment service is handled by the installer or a manufacturer. A warranty is easier to use when the next contact is obvious.
Keep a complete project record
Save the proposal, inspection photos, product and equipment information, final photos, maintenance instructions, and the signed warranty. If the home is sold, ask whether the terms transfer and what documentation the next owner will need.
For the installation sequence that a warranty should correspond to, read what a crawl space encapsulation plan includes.
